Conditioning, Heating and Refrigeration Expo at the Javits Convention Center (pictured at the right) from January 21-23. Our product s are used to read and store temperature, humidity, time-of-use and electrical characteristics (among others). So, people who make or use heating and cooling equipment can keep an eye on how well their equipment is working. Normally, only the sales and marketing people from our company go to these shows but sometimes they like to have the engineers go, too. That way we get a feel for what our customers need and what they like or don't like about our products. Also, it's good to see what our competitors are doing to see if we are missing something or if we are comfortably ahead of what they are doing.
|Our route from Penn Station to the Javits Convention Center|
|Our route from the convention center to our hotel|
It was a very good show. I learned a lot about what our customers want and what our customers don't want. I learned a lot about ways of presenting data so that it's understandable without needing to take a lot of time to set up. But I also learned that these folks are passionate about their jobs and know a lot about how to save money and energy when providing heating and cooling to houses, office and factories. The hard part is setting up and adjusting the equipment that does the work. They don't want to spend a lot of time and effort setting up our equipment that just has the "easy" job of monitoring conditions. Our stuff needs to be easy to use and easy to get information from. That's my job and I think I will do it a little better now.
We were going to be heading home the next day and my next post will be about my tiny tour of New York and the trip home.